Question 1

How many credits do I get for free?

Accepted Answer

You get 20 free credits when you sign up—no credit card required. Each credit generates one professional product image. View all pricing plans.

Question 2

Do credits expire?

Accepted Answer

Credits reset each billing cycle. For example, if you're on the Starter plan (550 credits/month), you'll receive a fresh 550 credits at the start of each billing period. Unused credits don't roll over to the next month.

Question 3

What happens if I run out of credits?

Accepted Answer

You can upgrade your plan at any time to get more credits immediately. Your account dashboard shows your current credit balance and usage history. Compare plans.

Question 4

How long does it take to generate an image?

Accepted Answer

Most images are generated in 10-20 seconds. This is drastically faster than traditional photography which takes 2-8 days for turnaround, not including the time to schedule and conduct the photo shoot.

Question 5

What image quality will I get?

Accepted Answer

All images are generated at high resolution with upscale tools available to meet Amazon, Etsy, and Shopify marketplace standards. You can choose from multiple aspect ratios (square, landscape, portrait, standard) to fit your needs. The images feature natural lighting, accurate shadows, and photorealistic quality.

Question 6

What if I don't like the generated image?

Accepted Answer

You can generate as many variations as you want. Each generation uses 1 credit. With multiple preset styles and fast generation times, you can experiment until you get the perfect result.

Question 7

Can I use these images on Amazon and Etsy?

Accepted Answer

Yes! All generated images include upscale tools to meet marketplace requirements including high resolution, customizable aspect ratios, color accuracy, and quality standards for Amazon, Etsy, and other major platforms.

Question 8

Do I need photography skills or editing software?

Accepted Answer

No photography or editing skills required. Simply upload your product photo, select a preset style, and get professional results in one step. No background removal, lighting adjustments, or manual touch-ups needed.

Question 9

How does this compare to hiring a photographer?

Accepted Answer

Traditional photographers charge $20-$90 per image, with photo shoots costing $500-$5,000. Our Starter plan ($32/month for 550 credits) costs ~$0.06 per credit with unlimited variations. You also get results in seconds instead of waiting 2-8 days. See detailed pricing.

Question 10

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. You'll retain access to your remaining credits until the end of your current billing period.

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Frequently Asked Questions

Getting Started

Image Quality & Results

Usage & Compliance

Pricing & Plans

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